MIT AI & Intelligence (Artificial Intelligence & Data Intelligence)

01MIT AI & Intelligence 02MIT Cybersecurity & Infrastructure 03MIT Enterprise Solutions 04MIT Managed Technology Services 05MIT Digital Engineering

BUSINESS UNIT 01 // ARTIFICIAL INTELLIGENCE & DATA INTELLIGENCE

MIT AI & Intelligence

Mengakselerasi kecerdasan organisasi melalui implementasi Artificial Intelligence berstandar enterprise, otonomi AI Agent, Enterprise RAG yang aman, hingga analitik prediktif berbasis Big Data.

10xAkselerasi Otomasi Proses

99.4%Akurasi Retrieval Data RAG

100%Kedaulatan Data On-Prem/Cloud

Konsultasi MIT AI & Intelligence→Request Proposal (RFP)

5 Turunan Layanan Utama

Pilih Layanan di Bawah MIT AI & Intelligence

LAYANAN 01AI Roadmap & Core

AI Transformation & Implementation

Konsultasi strategis, penyusunan AI Roadmap, kesiapan arsitektur data, serta implementasi model Machine Learning & Deep Learning khusus industri.

PyTorchNVIDIA NIM / TritonKubeflow MLOpsvLLMRay ClusterHuggingFace Enterprise

FITUR & MODUL UTAMA

✓AI Maturity Assessment & ROI Blueprinting
✓Fine-Tuning Custom Domain LLM & Vision Models
✓MLOps Pipeline & Model Governance Enterprise
✓On-Premise / Sovereign GPU Cluster Deployment

+42%Produktivitas Operasional

<8 WksWaktu Menuju Produksi

3.4xEstimasi ROI Tahun Pertama

Detail Solusi (10 Modul)→

LAYANAN 02Autonomous Agentic AI

Generative AI Solutions & AI Agent

Pengembangan sistem Multi-Agent AI otonom yang mampu mengeksekusi workflow lintas aplikasi (ERP, CRM, Database, API) secara cerdas dan terukur.

LangGraphCrewAI / AutoGenOpenAI / Claude / Llama 3MCP ProtocolVector DBFastAPI

FITUR & MODUL UTAMA

✓Multi-Agent Orchestration & Tool Calling Engine
✓Otomasi Eksekusi Task ke SAP, Odoo, Salesforce & API
✓Human-in-the-Loop Approval & Guardrails Security
✓Autonomous Document Processing (IDP) & Audit Trail

-75%Waktu Kerja Administratif

24/7Eksekusi Agen Otonom

<1.2sRespons Orkestrasi Agen

Detail Solusi (10 Modul)→

LAYANAN 03Zero-Hallucination RAG

Enterprise RAG & Knowledge Management

Sistem pencarian dan sintesis pengetahuan internal perusahaan berbasis Retrieval-Augmented Generation (RAG) dari ribuan dokumen PDF, SOP, kontrak, dan database.

Qdrant / MilvusLlamaIndexElasticsearchBGE-M3 EmbeddingsGraphRAGKeycloak RBAC

FITUR & MODUL UTAMA

✓Hybrid Semantic + Keyword Vector Search Engine
✓Role-Based Access Control (RBAC) Document Security
✓Sitasi Sumber Akurat (Halaman & Paragraf Dokumen)
✓Konektor Otomatis SharePoint, Google Drive, Confluence & SQL

99.2%Akurasi Jawaban Berbasis Sitasi

15xKecepatan Riset Internal

0%Kebocoran Data Eksternal

Detail Solusi (10 Modul)→

LAYANAN 04Omnichannel CX & Copilot

AI Copilot & Chatbot (Omnichannel)

Asisten percakapan cerdas 24/7 yang terintegrasi ke WhatsApp Business API, Web, Mobile App, Telegram, dan sistem CRM untuk layanan pelanggan & internal copilot.

WhatsApp Cloud APIWebSocketsDialogflow CX / Custom LLMRedis Pub/SubNode.jsReact

FITUR & MODUL UTAMA

✓WhatsApp Official Business API & Omnichannel Inbox
✓Natural Language Understanding Bahasa Indonesia & Daerah
✓Seamless Handover ke Agen Manusia (Live Chat)
✓Integrasi Transaksional (Cek Status Order, Booking, Billing)

82%Tiket Selesai Otomatis

<3 DetikFirst Response Time

+35%Skor CSAT Pelanggan

Detail Solusi (10 Modul)→

LAYANAN 05Modern Data Lakehouse

Data Analytics & Business Intelligence

Arsitektur Data Warehouse / Lakehouse modern, pipeline ETL/ELT otomatis, serta dashboard eksekutif Business Intelligence real-time untuk keputusan berbasis data.

Apache Spark / KafkadbtClickHouse / BigQueryPowerBI / TableauApache SupersetAirflow

FITUR & MODUL UTAMA

✓Modern Data Lakehouse & Enterprise Data Warehouse
✓Automated ETL/ELT Data Pipelines & Data Quality Check
✓Executive C-Level Interactive BI Dashboards
✓Predictive Forecasting (Demand, Churn & Revenue)

100%Single Source of Truth

12xKecepatan Pelaporan Direksi

Real-TimeSinkronisasi Lintas Cabang

Detail Solusi (10 Modul)→

MIT AI & Intelligence